Get found and never miss a customerYour phone, answered when you can't
AI phone answering, so you never miss a call after hours.
AI phone answering from Alpine Ops picks up when you can't, after hours or when the line is busy, and answers in your business's name. It knows your hours, services and common answers, takes the caller's name, number and what they need, and texts you a summary right away. Your main number forwards to it, so you keep your number.
Free. 30 minutes. No obligation.
Flagged urgent
New call: Dana in Naples, callback number saved. Water heater leaking in the garage, water on the floor. Asked for a call back tonight if possible.
Told her you open at 7 am and that this message went to you right away.
01What it is
When you can't pick up, it does. Then it tells you what you missed.
AI phone answering is an assistant that answers your business line when you can't: after hours, on a job, or when the line is already busy.
Most missed calls aren't ignored. You're under a sink, with a patient, driving, or asleep. The caller hears a voicemail greeting, hangs up, and calls the next business on the list. With AI phone answering, the call gets a real answer in your business's name, and you get a short text with everything you need to call back.
Who it's for
- Plumbing, heating and electrical
- Contractors
- Clinics and offices
- Auto and repair shops
- Field service
- Trucking
- Any business with one phone and busy hands
- Answers
- In your business's name. After hours, or when the line is busy.
- Knows
- Your hours, services and common answers. We set it up with you.
- Takes
- The caller's name, number and need. Everything you'd write on a sticky note.
- Texts you
- A summary, right away. No voicemail to dig through.
- Flags
- Urgent calls, by your rules. You decide what counts.
- Your number
- Stays yours. Your main number forwards to it.
02Example call
One after-hours call, from ring to the text on your phone.
Here is how a call to a made-up plumbing company goes after closing time. The assistant answers, takes what you'd need, and gets it to you in about the time it takes to hang up.
- 8:12 pm
Your line doesn't pick up
After hours, the call forwards from your main number to the assistant.
- Answered
In your business's name
It greets the caller as your business and answers from the facts you gave it.
- Taken down
Name, number and need
Who called, how to reach them, what's wrong and where they are.
- Your rule
Flagged urgent
A leak counts as urgent because you said so.
- 8:14 pm
Texted to you
The summary lands on your phone right away. You decide whether to call back tonight.
A leak, after closing time.
Assistant, for Example PlumbingThanks for calling Example Plumbing and Heating. We're closed for the night, but I can take a message and get it to the owner right away. What's going on?
CallerOur water heater is leaking in the garage. There's water on the floor.
AssistantSorry to hear that. I'll mark this as urgent. What's your name, and is this the best number to call you back?
CallerDana. Yes, this number is fine. We're in Naples.
AssistantThanks, Dana. We do work in Naples. The office opens at 7 am, and I'm sending your message to the owner now so they see it tonight.
Summary texted to the owner, flagged urgent
03What you get
An assistant that knows your business, set up with you.
We build it around the way your business actually takes calls. Here is what's included.
Answers in your business's name
Callers hear your business, not a generic answering service.
Your hours, services and common answers
Are you open Saturday? Do you work in Jensen? It answers from what you told us.
A message taken properly
The caller's name, number and what they need, every time.
A text summary right away
Short and readable on a phone, so you can decide in seconds.
Urgent calls flagged by your rules
You choose what counts as urgent. Those texts stand out.
Your number stays yours
Your main number forwards to it. Nothing changes for your customers.
Urgent, by your rules
Not every after-hours call needs you tonight. You tell us which ones do, and those summaries are flagged.
- If the caller mentions
- The text you get
- A leak, flooding or no heat
- Flagged urgent, sent right away
- A quote for new work
- A regular summary, for the morning
- A job you're already on
- A summary with the job they name
Example rules. Yours are set with you, in plain words.
04Your number
You keep your number. It only answers when you don't.
Your main business number forwards to the assistant when you can't answer, so customers dial the same number they always have.
During the day you answer like you always do. When the line rings out, is already busy, or it's after hours, the call goes to the assistant instead of voicemail. We help you set up the forwarding and test it with you before it goes live.
Booking can be included. If your business uses appointment scheduling, callers can book a time on the call. If not, it takes the request and texts it to you, so you or your staff can call back and set it up.
05Hear it yourself
Don't take our word for it. Hear it yourself.
Ask us for a demo and we'll show you how it answers the kinds of questions your customers ask, takes the message, and texts the summary.
06How it works
From the first conversation to calls that never go to voicemail.
Phone answering starts like everything we do: a free conversation, and a price you know before anything begins.
- Free
A 30-minute consult
How calls come in now, which ones you miss, and what callers usually want.
- With you
Your answers, gathered
Hours, services, service area, common questions and your urgent rules.
- Up front
A quoted price
You know the price before anything starts. It can be part of a larger build.
- You test it
Set up and tried
We set up forwarding, and you call it yourself before it takes real calls.
- Ongoing
Live, and kept current
New hours or services? We update it. It can roll into Your AI department.
Step 1 is a conversation. Free, 30 minutes.
07Where it fits
The phone half of a pair. Its twin works on your website.
AI phone answering and website chatbots are twins: the same kinds of requests, answered from the same facts, one on the phone and one on your site.
- Its twinWebsite chatbotsThe same kinds of questions, answered on your site, with the details sent to you.
- ServiceWebsitesYour site sends calls. Make sure every one gets answered.
- ServiceAgent-ready business (MCP and API)When customers' AI assistants contact you instead of calling.
- The coreAutomation and custom softwareSend call summaries straight into your job list or schedule, entered once.
- The coreAI consultingNot sure missed calls are your biggest leak? The free consult finds out.
- GuideWhere AI helps a small business firstA plain-English look at where AI earns its keep, and where it doesn't.
08Questions
Questions owners ask about AI phone answering.
Something not here? Call (801) 477-6186 and ask a real person.
See every question8.1Do I keep my phone number?
Yes. Your main number forwards to the assistant when you can't answer or after hours. Customers dial the same number they always have, and you still answer it whenever you can.
8.2What happens when the assistant answers?
It answers in your business's name, answers common questions from the hours, services and answers you gave it, and takes the caller's name, number and what they need. Then it texts you a summary right away.
8.3Can it book appointments?
Yes, if your build includes appointment scheduling. We connect it to your scheduling so callers can book a time on the call. If you'd rather set times yourself, it takes the request and texts it to you instead.
8.4How does it decide what is urgent?
You set the rules. For example, a plumber might flag any call about a leak or no heat. Those summaries are marked urgent so they stand out on your phone.
8.5Can I hear it before I decide?
Yes. Ask us for a demo and we'll show you how it handles the kinds of calls your business gets. You can ask on our contact page or by phone.
8.6How much does AI phone answering cost?
It's quoted up front, before anything starts. It can be its own project or part of a larger build, and you know the exact price before we begin.
Tired of calls going to voicemail? Pull up a chair.
Start with a free 30-minute consult, at your place or by phone. We'll talk through how calls reach you now, and we can show you a demo.
Free. 30 minutes. No obligation.
- Call(801) 477-6186
- Emailadmin@alpineops.dev