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IndustriesTrucking and oil field services

AI and automation for trucking and oil field crews, from the field ticket to the invoice.

Alpine Ops helps hauling companies and oil field service crews in the Uintah Basin get field tickets, load tickets and driver hours out of the truck and into billing and payroll without retyping them. We start with the dispatch and accounting systems you already use, and a person checks anything the system isn't sure about.

Tickets in todayRead from photos
Example
Came in today
14
To check
1
Ready to bill
13
TicketUnitStatus
2291Truck 4, water haulEntered
2292Truck 2, rig moveHours unclear
2293Crew 3, roustaboutEntered
2294Truck 6, frac sandInvoice drafted
Example screen. Every detail is made up.A person checks flags
Example screen of field tickets read from photos.
A clipboard of paper tickets on a pickup dashboard, with a pumpjack and sagebrush flats through the windshield at golden hour.

01Where the time goes

Paper in the truck, typing in the office.

A ticket is written once in the field and then copied again and again: into the tracker, into billing, into payroll and into the month-end numbers. Every day it rides in the truck is a day it isn't billed.

  • Field tickets

    Written at the location, carried for days

    Signed on paper at the location, then carried in the truck for days before the office ever sees them.

  • Load tickets

    Typed in, then typed again

    Entered in the job tracker, typed again to bill the customer, and the hours copied a third time into payroll.

  • Driver and crew hours

    Called in, texted, written down

    Hours arrive by phone call, text and scrap of paper, and get added up by hand at the end of the pay period.

  • Dispatch

    A whiteboard and "where you at?"

    Who's on which job lives on a whiteboard and in dispatch's head, and every status question is another phone call.

  • Customer formats

    Every customer wants it their way

    Different customers want different ticket details, codes and invoice layouts, so each one gets built by hand.

  • Month-end

    Numbers pulled from three places

    Revenue by customer, unit and crew gets pieced together from the tracker, billing and a spreadsheet, usually late.

02Example workflow

One week of field tickets, before and after.

A made-up hauling and field service company with six trucks, step by step. The steps are typical. The hours are illustrative, and the $500 analysis finds yours.

Example: about 120 tickets a week, office time onlyExample, illustrative numbers
Example: office hours per week for field tickets, before and after
StepBeforeHoursAfterHours
Tickets reach the officeCarried in the truck and dropped off at the end of the week.0 hPhotographed at the location and sent once the phone has signal.0 h
Entered in the job trackerTyped by hand from the paper ticket.6 hRead from the photo. The office checks the few the system flags.1.5 h
Billed to the customerTyped again into billing, in each customer's format.5 hInvoice drafted from the same entry, in that customer's format. A person approves it.1 h
Payroll hoursCopied from tickets, texts and call-ins.3 hPulled from the same entry and checked.0.5 h
The weekly numbersAdded up by hand from three places.1 hThe Monday report builds itself.0 h
Office hours a week15 h3 h

About 12 hours a week back, and tickets billed days sooner, in this example.Your numbers will be different. Finding them is what the $500 analysis is for.

03What we'd build

What we'd build for a hauling or field service company.

Every piece maps to one of our services and starts with the systems you already use. Once tickets are entered once, the numbers finally agree, and Monday morning looks like this.

Monday reportBuilt at 6 am from tickets, billing and payroll
Example
Tickets last week
118
Waiting on a check
3
Unbilled tickets
9
Days, ticket to invoice
2
Tickets by customerLast week
  • Example Operator A38%
  • Example Operator B24%
  • Example Operator C21%
  • Everyone else17%
Unbilled, oldest firstDays open
2214, Truck 36
2230, Crew 14
2241, Truck 52
Example screen. Every name and number is made up.Builds itself every Monday
Example, illustrative. What a Monday dashboard could show once tickets are entered once.

04What fits, in what order

Start with the ticket. Everything else follows it.

For a hauling or field service company the ticket is the center of everything: billing, payroll and the numbers all come from it. So that's where we'd expect to start.

The analysis sets the real order for your business, and you choose what gets built. If something on this list isn't worth it for you yet, we'll say so.

First
AI consulting. The free consult, then the $500 analysis: we follow one ticket from the location to the paid invoice and count every time it's typed. With your okay, we record and transcribe it, so nothing is missed.
Next
Automation. Tickets from a photo, entered once, and invoices drafted in each customer's format. This is where the office hours come back.
Then
Reporting. Once every ticket is entered once, the Monday dashboard builds itself.
If needed
AI phone answering. If dispatch can't always pick up, calls get answered and you get a text.
Ongoing
Your AI department. Check-ins, everything kept working, new customer formats added, and upgrades as AI improves.

05Questions

Questions trucking and oil field owners ask.

Something not here? Call (801) 477-6186 and ask a real person.

See every question
5.1Our crews work where there's no cell signal. Does that matter?

It matters, and we plan for it in the build. For example, a ticket photo can wait on the phone and send once the driver is back in range. We'd set it up around where your crews actually work.

5.2Each of our customers wants tickets and invoices their own way. Can it handle that?

Customer formats are a big reason billing takes so long. We set up each customer's format once, and the invoice is drafted in that format from the same entry. A person approves it before it goes out.

5.3Will drivers have to learn a new system?

As little as possible. In most builds a driver takes a photo of the ticket they already fill out, or taps a few fields in a simple phone app. We show them how at your yard.

5.4Do we have to replace our dispatch or accounting software?

No. We start with the systems you already use and connect them. If something truly can't do the job, we'll explain why before anything changes.

5.5Do you only work with oil field companies?

No. Oil field service is one kind of business we work with, alongside hauling, clinics, contractors, shops, restaurants and offices. The same problem, paper typed into two or three systems, shows up everywhere.

5.6What does it cost?

It starts with a free 30-minute consult and a $500 AI process analysis. A build is a fixed price, typically $2,500 to $15,000 depending on scope, and you know the exact price before any work starts.

Tickets riding in the truck all week? Pull up a chair.

Start with a free 30-minute consult, at your yard, your office or by phone. Bring a stack of tickets and tell us where they go next, and we'll tell you plainly what a build would look like.

Book your free 30-minute consult

Free. 30 minutes. No obligation.