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IndustriesRetail, restaurants and hospitality

AI and automation for shops, restaurants and motels, so the phone stops running your day.

Alpine Ops helps retail shops, restaurants and motels in the Uintah Basin answer the same customer questions without stopping work, keep hours and menus right everywhere, and see the week's numbers without building a spreadsheet. Phone answering and website chat answer from your own information and send you anything that needs a person.

Book your free 30-minute consult

Free. 30 minutes. No obligation.

See an example week
Example: website chat at a restaurant

A catering question at 10 pm.

Example

CustomerAre you open Sunday? And do you cater for about 40 people?

Chat assistantWe're closed Sundays. We do cater groups that size. Would you like the owner to call you about a date?

CustomerYes, it's for the 14th.

Chat assistantGot it. What's your name and the best number to reach you?

Summary sent to the owner

Answers only from your information.Example conversation. Details are made up.

01Where the time goes

The phone, the menu board and the Monday numbers.

In a shop, a restaurant or a motel, the work is serving the customer in front of you. The hours leak out around it: the same questions answered on the phone, the same change made in four places, and the numbers added up after close.

Two people seen from behind at a shop counter with a laptop, one pointing at the screen, with shelves of boxed stock behind them.
01

Shops and retail

  • The phone: "do you have it in stock?" and "what time do you close?"
  • Sales in one system, stock in another, and a Monday spreadsheet to make them agree.
  • Special orders on a notepad by the register.
  • Hours changed on the door, the website and Google, one at a time.
02

Restaurants

  • The same calls in the middle of the rush: hours, the menu, "can you do gluten free?"
  • Menu and price changes updated in three or four places by hand.
  • Catering and large-party requests scattered across voicemail, email and messages.
  • Sales, food cost and labor pulled together by hand, if at all.
03

Motels and lodging

  • Late-night calls asking about a room, directions or checkout time.
  • Booking requests coming in by phone, email and the website, all kept in sync by hand.
  • Guests asking about wifi, parking and breakfast, over and over.
  • Nightly and weekly numbers pieced together from the front desk system.

02What we'd build

Each problem, the fix we'd build, and the service it comes from.

Most shops and restaurants start with one or two of these. Phone answering, chat and websites are quoted up front or included in a build, and nothing changes until you say so.

  • The same questions on the phone

    An AI assistant answers when you can't, from your hours, menu, rooms and policies. It takes the message and texts you a summary right away, and it can book if your build includes scheduling.

    AI phone answering
  • The same questions on your website

    A chat assistant on your site, the twin of the phone line: same brain, same kinds of requests, with the details sent to you.

    Website chatbots
  • Hours and menus wrong somewhere

    A fast website with a portal where you ask for a change by typing or a voice note, preview it and approve it. We help keep your Google Business Profile matching.

    WebsitesSEO and GEO
  • Monday numbers built by hand

    Sales, stock, food cost or occupancy, and labor pulled into one weekly report that builds itself.

    Data, reporting and dashboards
  • Requests on notepads and in voicemail

    Catering, special orders and group bookings land in one list, entered once, with a reminder when it is time to follow up.

    Automation and custom software
  • Customers asking AI assistants

    Clear, accurate facts published for AI assistants to read, and an MCP server or API when it is worth it. Anything that changes something comes to you to confirm.

    Agent-ready businessSEO and GEO

03Example workflow

A small restaurant's week, before and after.

A made-up family restaurant with a catering side. The steps are typical; the hours are illustrative. Your real numbers come out of the $500 AI process analysis.

Example: a family restaurant that also caters

The phone, the catering requests, the menu and the numbers.

Example, illustrative numbers

Before

10hours a weekof owner and staff time
  1. Calls during service for hours, the menu and directions.Whoever is closest to the phone4 h
  2. Catering requests returned from voicemail, email and messages.Owner2 h
  3. Menu and hours changes made on the website, Google and social pages.Owner1 h
  4. Sales, food cost and labor pulled into a spreadsheet on Monday.Owner3 h

After

3hours a weekof owner and staff time
  1. The phone assistant answers when you can't pick up, and chat answers the same on your site.Automatic, staff read the summaries1.0 h
  2. Each catering request arrives as one summary: date, size and callback number.Owner calls back1.0 h
  3. Menu and hours changed once on your site through the portal, approved by you.Owner approves0.5 h
  4. The Monday report builds itself. You read it.Automatic0.5 h
About 7 hours a week back, most of them during service, in this example.Your numbers will be different. Finding them is what the $500 analysis is for.

04What fits, in what order

Where we'd expect a shop or restaurant to start.

For businesses where the phone interrupts the work, answering is usually the first win. The analysis sets the real order, and you choose what gets built.

  1. 1. First

    AI consulting

    The free consult, then the $500 analysis. We watch how a busy day goes: the phone, the counter, the register and the back office.

  2. 2. Then

    Phone answering and chat

    The same questions answered without pulling anyone off the floor.

  3. 3. Alongside

    Your website, SEO and GEO

    If customers find the wrong hours online, fix that early.

  4. 4. Next

    Reporting

    Sales, stock and labor in one report that builds itself.

  5. Ongoing

    Your AI department

    Check-ins, answers kept current, and upgrades as AI improves.

Book your free 30-minute consult

Step 1 is a conversation. Free, 30 minutes.

05Questions

Questions shop, restaurant and motel owners ask.

Something not here? Call (801) 477-6186 and ask a real person.

See every question
5.1Can it take reservations or room bookings?

Yes, if your build includes scheduling or booking. We connect it so customers can book on the call or in the chat. Otherwise it takes the request with the customer's name, number and details and sends it to you to confirm.

5.2Our hours and menu change all the time. Will the answers keep up?

They answer from the information we set up with you, so it has to be kept current. Send us the change and we update what the phone and chat assistants answer from. On your website, you can request changes yourself in your portal and approve them before they go live.

5.3Do we have to replace our register or booking system?

No. We start with the systems you already use and connect them. If something truly can't do the job, we'll explain why before anything changes.

5.4We are a small shop. Is this worth it?

Sometimes the answer is one piece, like phone answering during the lunch rush, and sometimes it's nothing yet. The free consult is where we find out, and we'll tell you plainly.

5.5What about customers who ask AI assistants where to eat or stay?

More people ask AI assistants for that now. We help them describe your business accurately by publishing clear facts on your website, and when it's worth it, an MCP server or API. This part is early, and we'll tell you honestly whether it's worth it for you yet.

5.6What does it cost?

The consult is free and the AI process analysis is $500. Phone answering, chat and websites are quoted up front, before anything starts, or included in a build. A build is a fixed price, typically $2,500 to $15,000 depending on scope.

Tired of answering the same call all day? Pull up a chair.

Start with a free 30-minute consult, at your shop, your restaurant between rushes or by phone. Tell us what customers ask most, and we'll tell you plainly what we'd set up first.

Book your free 30-minute consult

Free. 30 minutes. No obligation.